About Our Keynote Speaker - Silver Don Cameron

Silver Donald Cameron is one of Canada's most versatile and experienced professional authors. His work includes plays, films, radio and TV scripts, an extensive body of corporate and governmental writing, hundreds of magazine articles and 16 books, including two novels. His non-fiction subjects include history, travel, literature, politics, nature and the environment, community development, ships and the sea.

His books have received the Evelyn Richardson Award, the Atlantic Provinces Booksellers Award, and the City of Dartmouth Book Award. His TV drama Peggy was named Best Short Film at the Canadian Film Celebration and the Moonsnail Awards, and was also a Gemini Award finalist. His magazine articles have received four National Magazine Awards. Four of his radio dramas have been ACTRA Award finalists; The Sisters (available on CD) was also nominated for the international Prix Italia. He has also won a Mercury Award and a Wilmer Shields Award for corporate writing.

He has been Writer-in-Residence at the Nova Scotia College of Art and Design, the University of Prince Edward Island, and the University College of Cape Breton. He has been a member of numerous Canada Council juries, and has served as a consultant to many corporate, governmental and non-profit clients, including four federal departments, five provincial departments, Maritime Life, Maritime Tel and Tel, the Canadian Conference of the Arts and the J. W. McConnell Family Foundation.

Dr. Cameron is also a distinguished educator, having served as the first Dean of the School of Community Studies at the University College of Cape Breton. He previously taught at Dalhousie University, the University of British Columbia and the University of New Brunswick. He holds a B.A. from U.B.C., an M.A. from University of California, and a Ph.D. from the University of London, England. In 2004 he received an honourary Doctor of Civil Law degree from the University of Kings College. Dr. Cameron was the founding Chairman of Telile, Isle Madame's community television station, and was also a founding director of Development Isle Madame. He has served as Vice Chairman of the Writers Union of Canada, a director of North Isle Madame Credit Union and the first Executive Director of Centre Bras d'Or in Baddeck, N.S. He owns and operates two companies, Paper Tiger Enterprises Ltd. and Arichat Apartment Rentals Ltd.

Silver Donald Cameron is married to Marjorie Simmins, who is also an award-winning writer. The couple resides chiefly in D'Escousse, Cape Breton. Dr. Cameron has five adult children.

Museum of Industry - Panel Discussion:10:30 AM

Financial Portfolios – Investments – Where the money is really made

Strategies That Work, Market Dynamics - How to Read & React
Leader: Stu Kedwell, RBC Asset Management

Stu Kedwell is the Senior Vice-President and Co-Head of the Canadian Equity Committee. He began his career with RBC Dominion Securities in 1996 as a member of the firm's Generalist program where he acquired experience across all aspects of the firm's business including the Fixed Income, Equity Research, Corporate Finance and Private Client divisions. He later joined the RBC Investments Portfolio Advisory Group which provides investment ideas and recommendations to RBC DS Investment Advisors.
Stu is a key member of the RBC Investment Strategy Committee, a group of senior investment professionals from across RBC that is led by Dan Chornous, Chief Investment Officer at RBC Asset Management. The view of the committee is reflected in asset allocation recommendations across all lines of the wealth management business at RBC.
Stu has been with RBC Asset Management since 2002.

Holiday Inn Express - Workshops: 1:30 PM – 2:45 PM

Utmost Good Faith – a Two-way Street
Definitions, Requirements, Case-law, etc.
Stephen Scullion, B.Sc, FCIP, CRM, CLA, Dip.Ad.Ed. – Crawford Canada

Steve graduated from the University of Toronto with his degree in biology and, obviously, was meant to be an adjuster. He began his adjusting career in 1985with State Farm Insurance. He became an independent adjuster with Adjusters Canada Inc in 1989 and is licensed to handle any type of insurance claim in Ontario. He was the manager of the Adjusters Canada Oshawa, Ontario office until their merger with Crawford and Company in 1999.

In March 2001, Steve took up a new position as Manager of Professional Development with Crawford & Company (Canada) Inc. working out of the Kitchener Head Office. Steve became Director of Professional Development with Crawford in April of 2007. Steve has been part of the Crawford Catastrophe team and has done tours of duty in Montreal, Edmonton and the Bahamas.

Steve has been involved in the handling of sensitive issues such as the Walkerton, Ontario E. coli situation, the Plastimet Class Action out of Hamilton, Ontario, the 2004 Royal Bank Process Disruption Redress Program, and field manager of the Ontario Disaster Relief Assistance Plan which handled flood claims in Peterborough in the summer of 2004.

Steve’s instructing career began in 1990 when he started teaching Insurance Institute of Canada courses. These now include; Principles and Practice of Insurance, Insurance Against Liability 1, Automobile Insurance Part 1, Insurance on Property 1, Essentials of Loss Adjusting, Advanced Loss Adjusting and Practical Issues in Claims Management. He is a cited contributor to the 3 claims stream core courses that now are mandatory for the CIP designation.
Steve has also designed and taught several in-house course for Crawford & Company (Canada) Inc. including multi-day general claims, casualty loss and property loss schools.

Steve earned his certificate and diploma in adult education from St. Francis Xavier University, Nova Scotia in 2002 and 2004 respectively. He earned his Canadian Risk Manager designation in 2005. With a wife and 2 teenage daughters, Steve is in desperate need of advice and help as he is actually beginning to take an interest in bed skirts and how to fold towels.

Human Resources – Recruiting, Training and Retaining Key Personnel
Keegan Iles – PWC

Keegan Iles is a Senior Associate in the Advisory Services Group in our Toronto office. Keegan has over 4 years of consulting and facilitation experience in the financial services sector. Keegan has been involved in a number of finance effectiveness engagements where he has assisted clients in transforming their finance function through business process reengineering. Keegan works closely with suppliers, vendors and financial institutions to design and implement lasting, sustainable change in their businesses. These engagements have emphasized Keegan's proficiency in finance and operational effectiveness methodologies, facilitation skills as well as more broadly his understanding of the financial services and change management.

Environmental Claims
The Best Approach is Underwriting
Lisa Mitchell – LJM Environmental

Lisa Mitchell is a lawyer (Dalhousie, 1991) and principal of LJM Environmental Consulting. She has a Masters of Environmental Studies from the School for Resource and Environmental Studies (Dalhousie, 1994), and fifteen years of experience working in the areas of environmental law, policy and environmental management.

Lisa's law practice is exclusively in the area of environmental law. She has developed a broad¬ ranging practice base that includes governments, non-government organizations, private-sector companies and individual clients. The foundation of her legal experience is in the design and drafting of regulatory tools and the communication of those tools to stakeholders and interested parties. Her expertise in this area originated in the challenging field of agri-environmental law and has expanded to include contaminated sites, environmental impact assessment, water regulation and other areas.

Lisa has provided advice and training on environmental legislation and policy in Nova Scotia, New Brunswick, Newfoundland and Labrador, Prince Edward Island and Ontario. She is familiar with the legislative frameworks that address environmental concerns in all of these jurisdictions however she has an intimate knowledge of the Nova Scotia framework based on her role in the development and review of the Nova Scotia Environment Act in 1994 and 2000. Lisa's legislative drafting experience and knowledge of environmental legislation also encompasses the federal jurisdiction. She has completed numerous drafting and training projects with Environment Canada and other federal departments and agencies. Lisa is a member of the Board of Directors for the East Coast Environmental Law Association and serves on the Environmental Planning and Assessment Caucus of the Canadian Environmental Network.

Agriculture Specific
Working with the agricultural sector throughout Atlantic Canada, Lisa served as a coordinator and instructor for the environmental farm plan program in Nova Scotia and provided expert advice on this program in PEI, New Brunswick and Newfoundland. She has provided numerous presentations on the role of environmental management systems in reducing legal liability on farms. Lisa prepares a regular newsletter for Farm Credit Canada addressing environmental compliance and regulatory issues in the agricultural sector.

Holiday Inn - Workshops: 3:00 PM – 4:15 PM

Leadership development for Mutual Companies
John Taylor – OMIA

John began his career in the insurance industry after graduating with a business degree from Wilfrid Laurier University in Waterloo Ontario.

John worked as a licensed adjuster for Adjusters Canada in Guelph, Ontario from 1986 to 2000, handling all lines losses including major residential, commercial, and agricultural claims.

He was appointed branch manager of the Guelph office in 1995. In 2000 John became the manager of Crawford's professional development group with a focus on training and education and career development for claims professionals. His training background includes teaching both claims technical and management courses. He also taught at Crawford University in Atlanta to assist claims adjusters preparing to respond to losses from Hurricane Katrina.
John became Vice President of Human Resources for Crawford Canada in 2006. He also acted as the project manager for the Walkerton Class Action claims administration that dealt with over 10,000 claims arising from the Walkerton tainted water tragedy. In late 2008 John accepted the position of President of the Ontario Mutual Insurance Association.

John holds designations including his FCIP, CRM, Certified Human Resource Professional, and Chartered Loss Adjuster.

He lives in Rockwood Ontario with his wife Linda and three children.

Corporate Governance
Roles, Responsibilities, Training
The Shifting Sands of Regulation
Carolyn Pletsch

Carolyn Pletsch has a background in business development, human resource development, training and development consulting, program evaluation, and project management. She has 15 years of general management experience largely in co-operative and non-profit sectors, most recently as the Executive Director of the Ontario Agricultural Training Institute. She currently consults nationally as a board of director's trainer and in other matters related to governance and was recently contracted by Canada's regional development agencies to co-author a working paper on governance for the Organization for Economic Co-operation and Development (OECD).

Carolyn has a Masters degree in Continuing Education and Human Resource Development from the University of Calgary, a Certificate in Human Resource Management from the Human Resource Professionals Association of Ontario and is currently pursuing a Doctorate in Rural Studies at the School of Environmental Design and Rural Development, University of Guelph. The focus of her research is rural governance practice. Carolyn expects to finish her PhD at some point in 2009.

GreenEnergy
Underwriting challenges
Peter Stolk – FMRP
Sue Baker – OMIA

Sue Baker joined the Ontario Mutual Insurance Association (OMIA) in January of 1986. Sue is the manager of our Insurance Services Department. She and the other department staff coordinate our broadly based training program, conduct training sessions, develop information pieces and insurance coverage documents and are responsible for our collective marketing efforts. Sue lives in the rural area of Centre Wellington.